FAQ's

Here are our frequently asked questions which we hope will answer any queries you may have.
If however you can’t find an answer to your query please drop us a line – we’ll be happy to help.

What parking tickets do you deal with?

We deal with parking tickets which private parking companies issue on private land. These are also known as parking charge notices (PCN) and some companies use different abbreviations such as FCN (fixed charge notice) and often mimic penalty charge notices in appearance.

What type of car parks do you cover?

We cover any sort of car park (even lorry and coach parks) on private land. These can include but are not limited to:

  • Retail parks
  • Supermarket car parks
  • Airports
  • Motorway services
  • Free car parks
  • Pay & display car parks
  • Town & city centre parks
  • Railway car parks
  • Private roads
  • Permit car parking
  • Own parking space at a flat or housing development
  • Leisure centre parking

Who are you?

We are an experienced team of appeal handlers and have had many years of experience in the field of challenging tickets from private parking companies. Our knowledge extends to parking companies using both current independent appeals systems in operation and the appeals are always based on legal points and not mitigation. Our experience is invaluable in this respect and will save you time, worry and money.

What do you offer?

This is a unique time saving service offered to motorists – we take all the stress and worry about increased costs or the possibility of court action. We know how to win appeals and carry out both stages of the appeals process for you. Our service is guaranteed so that if the final appeal is declined, we will refund you in full.

What is POFA 2012?

The law changed on 1st October 2012 when clamping on private land became illegal. This was implemented the Protection of Freedoms Act (POFA) 2012. This legislation enabled parking companies to pursue unpaid parking charges from the registered keeper of vehicles, provided they compny with some simple rules.

Who are POPLA and IPC?

These are independent appeal bodies set up after the introduction of the Protection of Freedoms Act 2012; their service provides the mechanism to submit appeals for the motorist.
POPLA = Parking on Private land Appeals
IPC = international Parking Community.

How much does it cost?

Our service starts at £16 – which covers your first and second appeal and our money-back guarantee.
All you have to do is supply us with the initial ticket details from the parking company and the relevant appeal code to use at either POPLA or the IPC should the parking company decline the initial appeal. If you need assistance with a court claim or dealing with debt collectors, there are different prices for these services.

Is this a fine or penalty?

No. Only courts can fine people and penalty charges can only be given by the police or civil enforcement officers. It is not a fine or penalty if the ticket was issued for any alleged contravention on private land. However, since the ParkingEye v Beavis case in the supreme court, many Private Parking Charges are considered enforceable.

Are these tickets lawful?

Yes they are and if you ignore any ticket, you could be taken to court within 6 years from the date of the parking event (5 Years in Scotland).

Can the parking company take me to court?

Yes they can and indeed some do on a regular basis. However We regularly face all of the major companies in court, and regularly win.

Are your payments secure?

Yes we use selz, an approved merchant services provider who processes your credit/debit card on our behalf.. We don’t see these card details. You can of course pay by bank transfer if you don’t wish to use your debit or credit card. We accept VISA AND MasterCard credit and debit cards.

Can you help me appeal a council or police ticket?

No but we know people who can. Contact us for further information.

Any more questions?

Please email us at info@parkingticketappeals.org.uk. We also offer other services to do with Private Parking Tickets, this can include dealing with those hassled by debt collectors etc.